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Management Thoughts

“Simply put, successful managers are capable of influencing human behavior towards organizational purpose and goals.”

“…90% of the skills and competencies required of
effective managers transcend industries and markets.”

— Peter Drucker

Management Thoughts

“Simply put, successful managers are capable of influencing human behavior towards organizational purpose and goals.”

“…90% of the skills and competencies required of
effective managers transcend industries and markets.”

— Peter Drucker

Learning

Only those who have learned a lot are in a position to admit how little they know.

— L. Carte

Learning

Only those who have learned a lot are in a position to admit how little they know.

— L. Carte

Thinking

Is it not strange that while so much attention is being paid to “quality” in all matters that we have not yet paid attention to the “quality” in thinking?

— Edward de Bono

Thinking

Is it not strange that while so much attention is being paid to “quality” in all matters that we have not yet paid attention to the “quality” in thinking?

— Edward de Bono

Customer Service

You will always have to do more to keep a customer than you did to get a customer.

Customer Service

You will always have to do more to keep a customer than you did to get a customer.

Copyright © 2026 James W. Schreier, Ph.D. | Powered by Responsive Theme

Copyright © 2026 James W. Schreier, Ph.D. | Powered by Responsive Theme