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Posted onByMarch 3, 2023 admin Posted in No Comments

Substance Abuse Learning Modules

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Management Thoughts

“Simply put, successful managers are capable of influencing human behavior towards organizational purpose and goals.”

“…90% of the skills and competencies required of
effective managers transcend industries and markets.”

— Peter Drucker

Learning

Don’t only practice your art, but force your way into its secrets, for it and knowledge can raise men to the divine.

— Ludwig van Beethoven

Thinking

Is it not strange that while so much attention is being paid to “quality” in all matters that we have not yet paid attention to the “quality” in thinking?

— Edward de Bono

Customer Service

You will always have to do more to keep a customer than you did to get a customer.

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