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Substance Abuse Learning Modules

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Management Thoughts

Management: the art of getting each person to capitalize on his/her enduring uniqueness.

— Marcus Buckingham

Learning

You are never given a wish without also being given the power to make it come true. You may have to work for it, however.

— Richard Bach

Thinking

The significant problems we face cannot be solved at the same level of thinking that created them.

— Albert Einstein

Customer Service

If you don’t follow up with customers, they won’t follow up with you.

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