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Management Thoughts

The chief executive who knows his strengths and weaknesses as a leader is likely to be far more effective than the one who remains blind to them. He also is on the road to humility — that priceless attitude of openness to life that can help a manager absorb mistakes, failures or personal shortcomings.

— John Adair

Learning

Ask yourself the secret of your success. Listen to your answer, and practice it.

— Richard Bach

Thinking

The significant problems we face cannot be solved at the same level of thinking that created them.

— Albert Einstein

Customer Service

If the customer comes first, there is a good chance the customer will come back.

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