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Management Thoughts

“Simply put, successful managers are capable of influencing human behavior towards organizational purpose and goals.”

“…90% of the skills and competencies required of
effective managers transcend industries and markets.”

— Peter Drucker

Learning

Learning is what most adults will do for a living in the 21st century.

— Sydney Joseph Perelman

Thinking

If you keep on thinking what you’ve always thought, you’ll keep on getting what you’ve always got.

— Wally Amos

Customer Service

If the customer comes first, there is a good chance the customer will come back.

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