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Leadership Sopranos

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Management Thoughts

By making efforts to grow and improve her own performance, she shows her people that she considers it to be important, which also helps to create a consistent environment.

— Winnie the Pooh on Management

Learning

The truly educated never graduate.

Thinking

If you keep on thinking what you’ve always thought, you’ll keep on getting what you’ve always got.

— Wally Amos

Customer Service

A customer will not question you if you do a good job “questioning” them.

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