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Icarus Paradox

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Management Thoughts

A leader is someone you chose to follow to a place you would not go by yourself.

— Joel Barker

Learning

That’s what learning is, after all, not whether we lose the game, but how we lose and how we’ve changed because of it and what we take away from it that we never had before, to apply to other games. Losing, in a curious way, is winning.

— Richard Bach

Thinking

Is it not strange that while so much attention is being paid to “quality” in all matters that we have not yet paid attention to the “quality” in thinking?

— Edward de Bono

Customer Service

You will always have to do more to keep a customer than you did to get a customer.

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