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Gurus

Home > Books > Gurus
The One Minute Manager Meets the Monkey
Nine Lies about Work
Executive Guide to Grammar
Put It in Writing
Toyota Culture
Raving Fans
Gung Ho
StandOut 2.0
Everyone’s a Coach
Connecting with Self and Others
Leadership and the Customer Revolution
The Age of the Customer
The 3rd Ingredient
Driving Leaders
The One Thing You Need to Know:
Go Put Your Strengths to Work
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HR Research & Learning

Emotional Intelligence in Hiring Decisions & ChatGPT

Emotional Intelligence in Hiring Decisions & ChatGPT

Management Thoughts

The chief executive who knows his strengths and weaknesses as a leader is likely to be far more effective than the one who remains blind to them. He also is on the road to humility — that priceless attitude of openness to life that can help a manager absorb mistakes, failures or personal shortcomings.

— John Adair

Learning

Experience is a hard teacher. She gives the test first and the lessons afterward.

Thinking

The significant problems we face cannot be solved at the same level of thinking that created them.

— Albert Einstein

Customer Service

If you don’t follow up with customers, they won’t follow up with you.

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