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Communications

Home > Books > Communications
The De Bono Code Book
The Disney Way
Tribal Warfare in Organizations
Leadership Sopranos Style
Connecting with Self and Others
QBQ!  The Question Behind the Question
Mr. Lincoln’s T-Mails
The Time Paradox

HR Research & Learning

Emotional Intelligence in Hiring Decisions & ChatGPT

Emotional Intelligence in Hiring Decisions & ChatGPT

Management Thoughts

Management is now where the medical profession was when it decided that working in a drug store was not sufficient training to become a doctor.

— Lawrence Appley

Learning

In times of drastic change, it is the learners who inherit the future. The learned are equipped to live in a world that no longer exists.

— Eric Hoffer

Thinking

The significant problems we face cannot be solved at the same level of thinking that created them.

— Albert Einstein

Customer Service

If you don’t follow up with customers, they won’t follow up with you.

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