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Posted onByMay 13, 2019 admin Posted in No Comments

Disney Way Fieldbook

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Management Thoughts

“Simply put, successful managers are capable of influencing human behavior towards organizational purpose and goals.”

“…90% of the skills and competencies required of
effective managers transcend industries and markets.”

— Peter Drucker

Learning

If you were graduated yesterday, and have learned nothing today, you will be uneducated tomorrow.

Thinking

Is it not strange that while so much attention is being paid to “quality” in all matters that we have not yet paid attention to the “quality” in thinking?

— Edward de Bono

Customer Service

You will always have to do more to keep a customer than you did to get a customer.

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