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Management Thoughts

Chieftains, you are assailable. Develop your weaknesses into strengths, and moderate your shortcomings, so they don’t become stumbling blocks. If you still have hallucinations of invulnerability, my only suggestion is that you drink less wine.

— Attila the Hun

Learning

Look with your understanding, find out what you already know, and you’ll see the way to fly.

— Richard Bach

Thinking

The significant problems we face cannot be solved at the same level of thinking that created them.

— Albert Einstein

Customer Service

If you want your customers for life, you need to talk to them during their lives.

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