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Management Thoughts

I want it to look like nothing else in the world. And it should be surrounded by a train.

— Walt Disney

Learning

The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.

— Alvin Toffler

Thinking

Is it not strange that while so much attention is being paid to “quality” in all matters that we have not yet paid attention to the “quality” in thinking?

— Edward de Bono

Customer Service

You will always have to do more to keep a customer than you did to get a customer.

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